1. Eligibility for Returns
We accept returns only in the case of damaged, defective, or incorrect products. If you receive an item that meets this criteria, please follow the return process outlined below.
2. Return Process
- You must notify us within 48 hours of receiving the product to request a return.
- Provide clear photos or videos showing the defect or damage.
- The product must be unused, in its original packaging, and in the same condition as received.
3. Return Approval and Pickup
- Once your return request is reviewed and approved, we will arrange for pickup.
- The item must be handed over at the scheduled pickup time.
- If the item does not meet the return criteria upon inspection, the return will be rejected.
4. Refund Process
- Refunds are processed only after we receive and inspect the returned product.
- Refunds will be issued in the form of cash upon return confirmation.
5. Contact Us
If you have any questions regarding our Refund and Returns Policy, please contact us at [email protected].