1. Introduction
Welcome to Charlotte Voyager! These Terms and Conditions use of our website and the purchase of our products. By accessing or using our website, you agree to comply with these terms.
2. Payment and Orders
- We offer cash on delivery as the only payment method.
- Once an order is placed, it cannot be modified.
- Failure to accept the delivery may result in restrictions on future purchases.
3. Shipping and Delivery
- Orders are processed and shipped within the estimated timeframe provided at checkout.
- Delivery times may vary based on location and external factors beyond our control.
- If you fail to receive your order at the provided address, re-delivery may not be available.
4. Returns and Refunds
- We accept returns only in cases of damaged or defective products.
- To request a return, contact us within 48 hours of receiving the product with proof of the issue.
- Products must be unused and in their original packaging to qualify for a return.
- Refunds will be processed once the returned item is inspected and approved.
5. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our website following changes constitutes acceptance of the revised terms.
6. Contact Us
For any questions regarding these Terms and Conditions, please reach out to us at [email protected].